

Whether that's Facebook Messenger, WhatsApp, live chat, WeChat, or any other popular channel. You can personalize messages with the following variables:īy using a customer service platform like Trengo, you can create one auto-reply for all your communication channels. Add the message you want to send as an auto-reply under 'Response Assistant'.Next, navigate to the column on the left and click 'Messaging'.


Facebook Messenger is one of the most popular customer communication channels out there.
